I. GENERAL PROVISIONS
The Regulations define the rules of use by Users, including Buyers, of the Store operated by the Seller.
The Regulations are continuously available on the Store's website in a manner enabling Users to obtain, reproduce and record their content.
II. DEFINITIONS
The terms used in the Regulations mean:
Seller – PWMarwis with its registered office in Zielona Góra, with the Tax Identification Number (NIP): 9730676800, who, while conducting business activity, sells goods or provides services within the Store.
Shop – a collection of websites and IT tools (internet service) managed by the Seller and allowing Users to conclude Sales Agreements or Service Provision Agreements, available in the Internet domain: www.marwis.eu
Buyer – User who has concluded a Sales Agreement or a Service Provision Agreement within the Store.
Sales Agreement – an agreement concluded in the Store on the terms set out in the Regulations between the Seller and the Buyer, the subject of which is the sale of goods to the Buyer.
Agreement for the provision of services – an agreement concluded in the Store on the terms resulting from the Regulations between the Seller and the Buyer, the subject of which is the provision of a service or services by the Seller to the Buyer.
Agreement – includes the Sales Agreement and the Service Provision Agreement.
Regulations – these Store Regulations.
Materials – information contained on the Store’s websites, including names and descriptions, photographs and graphic illustrations of goods, and designations of goods manufacturers.
User – an Internet user who uses the Store and purchases or intends to purchase goods or services presented by the Seller via the Store.
III. GENERAL TERMS OF USE OF THE STORE
A User who is a natural person may use the Store provided that he or she has full legal capacity.
A User who is not a natural person may use the Store through persons authorized to act on his behalf, taking into account the provisions contained in the STORE REGISTRATION section, point 4.
The User may use the Store via devices communicating with the Internet (computer, telephone), using a web browser.
The User is obliged to provide true, current and complete data in the forms referred to in the STORE REGISTRATION section, points 2 and 3, and to act in accordance with the provisions of the Regulations. The data provided by the User may not violate the provisions of the currently applicable law and personal rights and rights of third parties.
The use by the User of the Seller's name, Store logo, Materials and Store components other than Materials (including graphic elements of the Store and the Store's layout and composition - the so-called layout) is prohibited except for situations expressly indicated in the Regulations or when the use of the copyright and industrial property items indicated in this point is possible on the basis of the express written consent of the Seller or authorized third parties (including manufacturers or distributors of goods or services).
The User is obliged not to disclose his login and password used to log in to the Store to third parties.
IV. REGISTRATION IN THE STORE
Users have the option to: use the Store, including concluding Agreements, without having to register, or
registering in the Store using the User’s access data (login and password).
The conclusion of the Agreement without prior registration in the Store is possible, subject to the remaining provisions of the Regulations, after meeting all of the following conditions: correct completion of the electronic online form available on the Store's website by providing the required data,
acceptance of the Regulations.
Registration in the Store is possible for the User and requires meeting all of the following conditions: logging in to the Store using the login and password assigned to the account, using the appropriate online form available on the Store's website,
acceptance of the Regulations.
In the case of a legal person and an organizational unit without legal personality, registration in the Store, as well as all other activities of this entity in the Store, may only be performed by a person who is authorized to perform on behalf of this entity all activities related to the use of the Store (including registration) and to exercise all rights and obligations of this entity as a User (including the Buyer).
The Seller may request that the User authenticate his or her data, including in the case of updating the User's data, by sending the required documents to the Seller.
In the event of any change in the User's data provided during registration, the User should update them before concluding the next Agreement, using the appropriate form available in the Store.
Upon registration, a User account is created in the Store, which is a collection of resources that collects information about the User and their actions within the Store in connection with the concluded Agreements. Within their account, the User has, among other things, access to the history of their orders in the Store.
V. PLACING ORDERS IN THE STORE – CONCLUSION OF A CONTRACT
Before placing an order, the User places the goods or services they wish to purchase in a virtual basket. The virtual basket is a tool that allows the User to aggregate selected goods/services before purchasing them, calculate the value of the goods/services collected in the basket, and calculate delivery costs. When selecting goods/services, the User may freely manage the contents of the basket by adding more goods/services to the basket or removing them from the basket.
After the final selection of goods/services for purchase, the User is directed to an online form for placing orders in the Store. The order form may consist of component forms used to specify: delivery address,
delivery method,
method of payment for the goods/service.
Placing an order constitutes an offer within the meaning of the Civil Code, made by the User to the Seller. After receiving the order, the Seller verifies whether the order was placed correctly (in accordance with the provisions of the Regulations). If the Seller determines that the order was placed incorrectly, the Seller will inform the User about this.
After placing a correct order, the Seller immediately sends the User information about the acceptance of the order (acceptance of the offer) to the electronic mail address (e-mail) provided when placing the order or during registration. The agreement is concluded at the moment the Seller sends the User information about the acceptance of the order.
In the case of a Service Agreement, the Seller shall notify the Buyer of the minimum period for which the Agreement is to be concluded if it concerns continuous or periodic provision.
VI. PAYMENT OF THE PRICE
Payments for goods purchased in the Store by the Buyer or services ordered (price and delivery costs) are made using payment tools provided in the Store and on the terms specified by the Seller.
All final prices in the Store are gross prices, including value added tax (VAT) in the amount resulting from separate regulations. The costs of delivery of goods/services to the User are given separately.
The User purchases goods and orders services according to the prices and delivery costs applicable at the time of placing the order. The delivery costs depend on the delivery method chosen by the User and are determined individually for each order.
The Seller reserves the right to change prices and delivery costs, in particular in the event of a change in the price lists of services provided by entities carrying out deliveries. This provision does not apply to effectively placed orders.
VII. DELIVERY
Shipping costs are determined individually for each order and are not specified on the store website.
The Seller will determine the delivery costs after the Buyer places the order and inform him/her of their amount depending on the distance between the Seller's registered office and the destination.
Delivery is made to the address indicated by the Buyer.
If the Seller is unable to perform the service due to the fact that the goods or services are not available, it will immediately, but no later than thirty days from the conclusion of the Agreement, notify the Buyer and return the entire amount received from him, if any amount has already been paid.
In the event that the Seller is unable to fulfil the obligation due to even a temporary inability to provide a service with the properties ordered by the consumer, he may release himself from the obligation by providing a substitute service of the same quality and purpose and for the same price or remuneration, at the same time informing the consumer in writing about his right not to accept this service and to withdraw from the contract, with the return of the goods at the Seller's expense.
VIII. PERSONAL DATA PROTECTION
The personal data of Users who are natural persons (including natural persons running a sole proprietorship) will be processed by the Seller as the administrator of personal data for the purpose of providing services by the Seller through the Store, as well as for marketing purposes related to the functioning of the Store, including services and goods presented in the Store. In relation to the personal data of Users registering in the Store or purchasing goods or services in the Store with the consent of Users and to the extent necessary for the Seller to achieve the purposes indicated above. The processing of collected data is carried out in accordance with the provisions of the Act of 29 August 1997 on the protection of personal data and the Act of 18 July 2002 on the provision of services by electronic means. The provision of personal data by the User is voluntary.
The User's personal data may be made available to entities authorized to receive them under applicable law, including the relevant judicial authorities. The Users' personal data may also be transferred or disclosed - to the extent necessary and required - to third parties, including entities performing activities on behalf of the Seller related to the Agreement concluded with the Buyer, including operators handling electronic payments under concluded Agreements or entities carrying out deliveries of ordered goods.
The Seller ensures that Users whose personal data are processed exercise the rights arising from the Personal Data Protection Act, including the right to access and correct their own personal data and the right to control the processing of their own personal data on the terms described in the said Act.
As part of the exercise of the right to control the processing of one's own personal data, the User has the right, in particular, to submit a written, reasoned request to cease the processing of his or her data due to his or her special situation, as well as to object to the processing of his or her data when the Seller processes them when it is necessary to fulfill legally justified purposes realized by the Seller or when the Seller intends to process them for marketing purposes, or against the transfer by the Seller of the User's personal data to a data controller other than the Seller.
Confidential information regarding Users, including Users' personal data, is protected by the Seller against disclosure to unauthorized persons, as well as other cases of disclosure or loss, and against destruction or unauthorized modification of the indicated data and information through the use of appropriate technical and organizational security measures.
IX. COMPLAINT PROCEDURE
The Buyer may submit complaints to the Seller regarding the Seller's activities and the use of the Store.
The complaint should be submitted electronically using the contact form available in the Store or in writing to the Seller's address. The complaint should include at least: name, surname, address, e-mail address of the Buyer,
date of conclusion of the Agreement constituting the basis for the complaint,
the subject of the complaint, indicating the Buyer's request,
any circumstances justifying the complaint,
The Buyer will be informed about the resolution of the complaint by e-mail or traditional mail.
If the purchased goods are covered by a warranty, e.g. from the manufacturer, importer, Seller, etc., the scope of which is confirmed by the warranty document issued with the goods, regardless of other complaint rights, the Buyer may submit a complaint referring to the scope of the warranty granted.
X. WITHDRAWAL FROM THE CONTRACT, TERMINATION, WARRANTY
Pursuant to the Act on the protection of certain consumer rights and liability for damage caused by a dangerous product, the Buyer who is a consumer may withdraw from the Agreement in writing without giving reasons within 10 days from the date of receipt of the goods, and if the Agreement concerned a service – within 10 days from the date of conclusion of the Agreement for the provision of services, subject to paragraph 4 letter a below.
In the event of withdrawal from the Agreement, the Agreement is considered not to have been concluded. What the parties have provided is returned in an unchanged state, unless the change was necessary within the limits of ordinary management. The return should take place immediately, no later than within fourteen days.
In the event of an advance payment by the Buyer, the Seller is obliged to refund the price together with statutory interest calculated from the date of the advance payment.
Withdrawal from the Agreement by the Buyer who is a consumer is not possible: when the provision of the service has commenced – with the Buyer's consent – before the expiry of the 10-day period referred to in point 1,
after the Buyer has removed the original packaging of the goods containing audio and visual recordings and those recorded on computer data carriers,
in the case of purchasing services whose price or remuneration depends solely on price movements on the financial market,
in the case of purchasing goods or services with properties specified by the Buyer in the order placed by him or her or closely related to his or her person,
in the case of purchasing goods or services which, due to their nature, cannot be returned or whose subject matter is liable to deteriorate rapidly,
in the case of press delivery,
in the case of purchase of gambling services.
If the duration of the Service Provision Agreement is not specified, each party may terminate it without giving reasons, with a one-month notice period, unless the parties have agreed on a shorter notice period.
XI. TECHNICAL BREAKS
The Seller shall not be liable for the inability of Users to use the Store due to force majeure.
The Seller reserves the right to interruptions in access to the Store caused by its technical service, maintenance work or work on improving the functionality of the Store. At the same time, the Seller undertakes to make every effort to ensure that the above-mentioned breaks take place at night and last as short as possible.
XII. FINAL PROVISIONS
The Seller reserves the right to change the provisions of the Regulations. The change comes into effect upon publication of the amended Regulations on the Store's website in relation to the Store in which the Sales Agreement or the Service Agreement (of a one-off nature) is concluded, subject to the provisions of point XII.3 of the Regulations.
The change of the Regulations does not apply to Agreements concluded before the new Regulations come into force. In the event of concluding Agreements referred to in the preceding point, after the entry into force of the amended Regulations, the Purchaser will be asked to accept the new Regulations.
In the case of Stores where an Agreement for the provision of services of a continuous or periodic nature is concluded, the change to the Regulations comes into force on the date indicated by the Seller, but not earlier than after 45 days from the date of publishing the changed Regulations on the Store's website and simultaneously notifying Users about it to the e-mail address assigned to the account.
If the content of the new Regulations is not accepted, the User may terminate the Agreement for the provision of continuous or periodic services in the manner provided for in point X.5 of the Regulations.
If a periodic service expires during the notice period of the Agreement, the Agreement is terminated at that time and is not extended for a further period.
In all matters not regulated in these Regulations, the provisions of generally applicable Polish law shall apply, in particular the provisions of the Civil Code, the Personal Data Protection Act, the Act on the provision of services by electronic means, as well as the Act on the protection of certain consumer rights and on liability for damage caused by a dangerous product.
Any disputes between the parties shall be resolved by a competent common court.
ANNEXES TO THE REGULATIONS
Annex No. 1. Complaints and returns
Annex No. 2. Privacy Policy